Clearing Cache to Resolve Fan Constructor Issues

Symptoms of Cache-Related Issues

If you experience issues while using the Halifax Fan Constructor, such as the following, it may be due to outdated or corrupted browser cache:

1. Selection Box Issue

• Selections that have multiple options may allow you to click multiple choices, but only one option will actually be clickable.

• After selecting a choice, multiple boxes may appear highlighted in blue, even though they should not be.

2. Subsequent Choices Not Displaying / Fields not updating / Boxes not changing

• After selecting an option, such as 'Custom Part', you may not see any additional choices or fields update on the screen as expected.

• Options that should trigger a change or appear next (like the selection of additional configuration options) will not load or update on the page.

3. Slow Performance and Unresponsiveness

• The page may become slow to load or respond, with delays in selecting or clicking options.

• Some elements may take a long time to load, or not load at all.

4. Outdated Data Displayed / Old data

• You may notice that the page shows outdated data, such as old configurations or options that should have been updated or changed.

• The tool may show previous configurations even after you've updated or modified selections.

5. Glitches or Incomplete Content Loading

• Some elements or content on the page may not load properly, leaving parts of the page blank or incomplete.

• Certain interactive features may not work as expected, such as buttons or dropdowns that fail to display further options after an initial choice.

How to Clear Cache in Your Browser

1. Google Chrome

1. Open Chrome.

2. Click the three dots (menu) in the top-right corner of the window.

3. Select More Tools, then click Clear browsing data.

4. In the Time Range dropdown, select All time to ensure all cached data is removed.

5. Check the box next to Cached images and files.

6. Click Clear data.

7. Refresh the page in Halifax Fan Selector.

2. Microsoft Edge

1. Open Microsoft Edge.

2. Click the three dots (menu) in the top-right corner of the window.

3. Select Settings.

4. Scroll down and click Privacy, search, and services.

5. Under the Clear browsing data section, click Choose what to clear.

6. Select All time in the Time range dropdown.

7. Check the box next to Cached images and files.

8. Click Clear now.

9. Reload the Halifax Fan Selector page.

3. Safari (Mac)

1. Open Safari.

2. In the top menu, click Safari, then select Preferences.

3. Go to the Advanced tab and check the box for Show Develop menu in menu bar.

4. Close the Preferences window.

5. In the top menu bar, click Develop, then choose Empty Caches.

6. Refresh the Halifax Fan Selector page.

Common Questions Related to Cache Issues

Q: Why are my options not updating after I select them?

• A: This could be due to an outdated or corrupted cache in your browser. When the cache is not refreshed, it may cause issues with the dynamic content, like selections or configurations. Try clearing your browser cache to resolve this issue.

Q: I can click multiple choices, but only one is selected. How do I fix this?

• A: This is another symptom of a cached version of the page causing conflicts with your interactions. Clearing your browser's cache will ensure you're using the latest version of the page, which should resolve this issue.

Q: Why does the page load slowly or become unresponsive?

• A: Slow performance is often caused by your browser using old cached files. Refreshing the cache will remove these old files and improve page loading speed and responsiveness.

Q: Why are some options missing from the page, such as the 'Custom Part' option?

• A: This may happen if the page hasn't been fully updated in your browser. Clear your cache to ensure you're seeing the latest updates to the Halifax Fan Selector.

Q: Why am I seeing outdated data or previous configurations?

• A: This typically happens when the browser cache stores old data. Clearing the cache will remove the outdated files and allow you to see the most recent data and configurations.

Q: I clicked on a configuration, but nothing happens or updates. What can I do?

• A: This could be due to a caching issue where the browser is displaying an old version of the page. Clearing the cache can help refresh the page and ensure all interactions trigger the expected changes.