How to create a new customer or search for existing customer

Created by George Eccles, Modified on Tue, 1 Apr at 3:44 PM by George Eccles

When adding a new customer to Fan Constructor, follow these steps:

1. Searching for an Existing Customer

  1. In the Customer Search bar, enter the customer name or account number.

  2. Select the correct customer from the drop-down list.

2. Adding a New Customer

If the customer does not appear in the search results:

  1. Click the green "Add" button.

  2. Fill in the required details:

Account Information

  • Account Name – Enter up to 40 characters.

  • Country – Select from the drop-down menu.

  • House No. – Enter up to 10 characters.

  • Postal Code – Enter up to 10 characters.

  • Industry – Select the relevant industry.

  • Sales Organisation – Choose the correct sales organisation.

  • Website URL – Enter a valid URL (up to 40 characters).

Contact Information

  • Company Name – Enter up to 40 characters.

  • Email – Enter a valid email address (up to 40 characters).

  • Phone Number – Enter a valid number (e.g., +44 1234567890).

3. Saving the Customer Details

  • Click "Save" to add the new customer.

  • The customer is now available for future searches.


Searchable Keywords for Quick Help

  • How to create a new customer in Fan Constructor?

  • Where to enter customer account details?

  • What to do if a customer is not found?

  • How to add a new customer’s email and phone number?

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